Company Policies
FOOD & ALLERGEN DISCLAIMERS
Menu items prepared by There's No Place Like Holmes, LLC may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish, or wheat. While we take steps to minimize risk and safely handle the foods that contain potential allergens, please be advised that cross-contamination may occur, as factors beyond our reasonable control may alter the formulations of the food we serve, or manufacturers may change their formulations without our knowledge.
Meal items are cooked to order and may be served raw or undercooked. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase the risk of foodborne illness.
WAIVER OF LIABILITY: CORONAVIRUS AND COVID-19
There's No Place Like Holmes, LLC has set preventative measures to reduce the spread of Covid-19 and known variants; however, the Caterer cannot guarantee the Client or guests will not become infected with Covid-19. Clients must acknowledge the contagious nature of COVID-19 and known variants and assume the risk that guests may be exposed to or infected by while attending this event.
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The Client releases covenant not to sue, discharge, and hold harmless There's No Place Like Holmes, LLC, its employees, contractors, agents and representatives, of any Claims, including liabilities, claims, actions, damages, costs or expenses of any kind arising from this Event - whether a Covid-19 infection occurs before, during, or after participation of this Event.
CATERING
TERMS & CONDITIONS
There's No Place Like Holmes, LLC is a service-oriented business. Due to the nature of this business, there are no refunds for any services once work has commenced. The goal is to offer you the best possible service in a timely manner and to your satisfaction. The company policy is to adhere to the following Terms & Conditions.
Terms & Conditions.
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Deposits. The deposit to secure an Event date is non-refundable and non-transferable for any future events.
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Event Date Change. If an Agreement is signed and the Client changes the scheduled Event Date, there will be a 20% fee to schedule the new date plus an additional mileage fee of $.65 per mile if the distance in location increases. This applies if, and only if, there is no previous scheduling conflict. The Client should consider a rain plan for outdoor events that could likely be canceled in the case of bad weather.
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Installments. Any change in the proposed contract that incurs any expense for the Caterer will be invoiced prior to the date of the Event.
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Audio, Photography and Videography Disclaimer. Events serviced by the Caterer are subject to photography, audio, and video recording. There's No Place Like Holmes, LLC reserves the right to use any photography, audio, or video taken at any event in which they provide a contracted service without the expressed written permission of those included in this Agreement. The Caterer may use photography, audio, and, or video in publications including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, social media channels, etc. By signing this agreement, you as the Client(s), consent to release for publication, exhibition, or reproduction for news, webcasts, promotional purposes, advertising, and Online marketing.
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Illness. In the unlikely event that the Chef is injured or becomes too ill to service an event or be present on the day of, There's No Place Like Holmes, LLC will make every effort to appoint a qualified replacement. If a suitable replacement cannot be found, responsibility and liability are limited to the return of all payments received for this Service Agreement.
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